PRIVACY POLICY

HearthLeadership.com

Last Updated: February 2026

1. Introduction

HearthLeadership ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website HearthLeadership.com and our consulting services.

This Privacy Policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and applies to personal information collected from clients globally.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name and contact details (email address, phone number)

  • Company or organization name and details

  • Job title and professional background

  • Billing and payment information

  • Any other information you provide to us during consulting engagements

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type

  • Device information and operating system

  • Pages visited and time spent on our website

  • Referring website addresses

2.3 Cookies and Tracking Technologies

Our website is hosted on Squarespace, which uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve functionality. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and deliver our consulting services

  • To communicate with you about our services, including scheduling, invoicing, and follow-up

  • To process payments and maintain financial records

  • To improve our services and website functionality

  • To comply with legal obligations

  • To send you marketing communications (only with your consent, and you may opt out at any time)

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Service Providers

We may share information with third-party service providers who assist us in operating our business, such as website hosting (Squarespace), payment processors, and email services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to this Privacy Policy.

5. International Data Transfers

As we operate internationally and use service providers that may be located outside Australia, your personal information may be transferred to, stored, or processed in other countries. We ensure that any international transfers comply with applicable privacy laws and that appropriate safeguards are in place to protect your information.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Under the Australian Privacy Principles, you have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you

  • Correction: You may request that we correct any inaccurate or incomplete information

  • Deletion: You may request deletion of your personal information, subject to legal and contractual obligations

  • Opt-out: You may opt out of receiving marketing communications at any time

  • Complaint: You may lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached privacy laws

To exercise any of these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through the contact information provided on HearthLeadership.com.

You may also contact the Office of the Australian Information Commissioner (OAIC) if you have concerns about how we handle your personal information:

Office of the Australian Information Commissioner

Website: www.oaic.gov.au

Phone: 1300 363 992

BY USING OUR WEBSITE AND SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.